Privacy Policy
Last Updated: October 2, 2026
Tru Home Buyer LLC ("we," "us," or "our") buys houses for cash in Utah. This policy explains what information we collect when you visit truhomebuyer.com (the "Site") or work with us, how we use it, and the choices you have.
The short version
- We collect what you give us (like your name, phone, email and property address) so we can answer you and make you an offer.
- We never sell your information. We never share your mobile number or texting consent with anyone for their marketing.
- We text you only if you check the texting box on our form. Reply STOP anytime to stop.
- You can opt out of calls, texts and emails at any time on our Opt-Out page.
- Our Terms and Conditions are on their own page.
On this page
- What we collect
- How we use it
- Who we share it with
- Text messages (SMS)
- Cookies and tracking
- Your choices
- Security
- Other websites
- Changes to this policy
- Contact us
1. What we collect
- Information you give us: when you fill out a form (for example, to request a cash offer or contact us), we collect your name, phone number, email address, property address, and anything else you choose to tell us.
- How you use the Site: your IP address, browser type, the pages you visit and how long you stay, collected with cookies and similar tools.
- Text messaging records: if you opt in to texts, your mobile number, the messages you send us, and a record of your consent (the date, time and where you opted in).
2. How we use it
- To answer your questions and tell you about our home-buying services.
- To contact you by phone and email about your property and our services, as the law allows. By submitting a form, you agree to these calls and emails, which may use automated systems (for example, autodialers or prerecorded messages). We text only people who opt in; see Text messages.
- To improve the Site and our services.
- To follow the law and protect our legal rights.
3. Who we share it with
- Service providers who help us run the business: website hosting, analytics, and email or texting platforms. Texting platforms receive your mobile number only to deliver the messages you agreed to receive.
- Legal authorities, if the law requires it or to protect our rights.
- A buyer of our business, if we merge, are acquired, or sell assets. Text messaging opt-in data and consent are excluded from any such transfer.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Text messages (SMS)
We text you only if you opt in by checking the SMS consent box on our property form. We use your mobile number and messages only to reply about your property inquiry, schedule and remind you of calls and visits, update you on your sale, and keep a record of your consent and any opt-out.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of any purchase. Full program terms are in Section 3 of our Terms and Conditions.
5. Cookies and tracking
We use cookies and similar tools to make the Site work better, understand how it's used, and show relevant content. You can manage cookies in your browser settings.
6. Your choices
You can opt out of marketing at any time:
- Texts: reply STOP to any message.
- Emails: click "unsubscribe" in any email.
- Calls, or everything: email [email protected] or call (435) 244-6859.
Go to the Opt-Out page
Opting out of marketing doesn't stop messages about something you've asked us for, like a reply to your inquiry or an update on an active sale.
7. Security
We use reasonable safeguards to protect your information from unauthorized access or disclosure. No online system is completely secure, so we can't guarantee absolute security.
8. Other websites
The Site may link to other websites. We aren't responsible for their content or privacy practices, so please read their privacy policies.
9. Changes to this policy
We may update this policy from time to time. We'll post changes here and update the "Last Updated" date. If you keep using the Site after a change, you accept the updated policy.